FAQ: Q: Why would I need to use this? A: Part numbers, descriptions and more change all the time. And that doesn't even account for all the parts that are constantly discontinued. Give your customers the right information the first time! The APC Ultimate Online Reference is continuously updated so you can provide the best possible service and advice. Q: There are no prices listed. Is this an error? A: No. The APC Ultimate Online Reference is meant as a research and reference tool as opposed to a ordering site. Continue to order as you do now: telephone, fax, or EzOrder. Q: Do I need to register to use this? A: No. This is a new benefit for all of our dealers so that they may have the most up-to-date information available for themselves and their customers. Q: Does this replace my Pool Parts/Spa Parts catalog? A: In a way, yes. There have been uncountable changes in parts, products, descriptions, key numbers, explosion views and more that by using your catalog exclusively, you may not have the most accurate information available. We suggest keeping our catalogs in your service truck or for other situations when access to a computer is not possible, but to refer to the Ultimate Online Catalog to verify information. Q: How often is the Ultimate Online Reference updated? A: Very often. New products are added as necessary, and older products are constantly updated so they reflect the most current information available. |